CANCELLATION POLICY

At Cutepaper, we aim to process and ship your orders as quickly as possible. Please review our cancellation policy carefully before placing your order.

  1. Physical Products

Customers can cancel their order for physical products within 24 hours of placing the order. To request a cancellation, please contact us through WhatsApp, Instagram DM, or Email with the following details:

  • Order ID
  • Full Name

Once we receive your cancellation request, we will process it and confirm the cancellation.

Please note:

  • Cancellations are only accepted within the first 24 hours of placing the order.
  • Cancellations cannot be made after the 24-hour window has passed

 

  1. Digital Products

Cancellations are not accepted for digital products. All sales of digital downloadable files are final and non-refundable.

 

  1. Contact Us

For cancellations, please reach out to us at: