Refund and Return Policy
Thank you for shopping at Cutepaper. We appreciate your business and want to ensure your satisfaction with our products. Please read our return/refund policy carefully before making a purchase.
Digital Downloadable Files: All sales of digital downloadable files are final. Once a digital product is purchased and downloaded, it cannot be returned, exchanged, or refunded. We encourage you to review all product details and specifications before completing your purchase.
Physical Product: All sales of physical products are final. We do not accept returns, exchanges, or refunds for any physical items unless the product arrives damaged or defective. If you receive a damaged or defective item, please contact us within 7 days of receiving your order with clear photos of the damaged or defective product, and we will provide a replacement or issue a refund at our discretion.
No Returns Policy
We operate a strict no return policy for all products. Please ensure that you review all product details carefully before making a purchase.
Contact Us
If you have any questions or concerns about our return/refund policy, please contact us at managecutepaper@gmail.com before making a purchase.